Cancellation Policy

1. Overview

This Cancellation Policy explains the terms related to order cancellation on Sri Vinayaka Boutique.

By placing an order on our website, you agree to the cancellation terms mentioned below.

2. Order Cancellation

Once an order is successfully placed and confirmed, it cannot be cancelled.

Customers are requested to carefully check all details before completing the purchase, including:

• Product name
• Size
• Colour
• Quantity
• Price
• Shipping address
• Contact number

Since our products are fashion and boutique-related items, orders once confirmed may be processed quickly and cannot be cancelled after confirmation.

3. Cancellation by Sri Vinayaka Boutique

Sri Vinayaka Boutique reserves the right to cancel any order in the following situations:

• Product is out of stock
• Incorrect pricing or product information
• Payment issue
• Incorrect customer details
• Suspicious or fraudulent transaction
• Courier service unavailable for the delivery location

If an order is cancelled by Sri Vinayaka Boutique after payment, the eligible amount will be refunded to the original payment method within the applicable refund timeline.

4. Payment Failure or Duplicate Payment

If payment is deducted but the order is not confirmed, customers must contact us within 24 hours with transaction proof.

If duplicate payment is made due to a technical issue, the eligible duplicate amount will be refunded after verification.

5. Refund Timeline for Approved Cases

If a refund is approved, the amount will be credited within 5 to 7 business days to the original payment method.

The actual time taken to reflect in the customer’s account may depend on the bank or payment provider.

6. Contact Details

For cancellation-related support, customers can contact us:

7. Policy Updates

Sri Vinayaka Boutique reserves the right to update or modify this Cancellation Policy at any time without prior notice. Updated policies will be posted on this page.